Market Harborough estate agent testimonials
Naylors Estate Agency, who in the past have sold a paddock for us, were more recently our agents for the sale of our 17th century home in Great Easton. Despite a very depressed home market in the run up to Brexit, they managed to bring nearly 50 viewers to the property – and the couple who bought it have already become very good neighbours. We were delighted with the professional way Jane Armstrong – Wade negotiated the sale, and will use Naylors again , if the need arises.
― Felicity Craven
“We have over the years bought and sold many times using a wide variety of Estate Agents. The service, tenacity and diligence that Jane showed in handling the protracted sales process was easily the best we have experienced out of 16 UK sales to date.
The road to completion was very bumpy and had it not been for Jane’s drive we think we would have given up.
In summary, Naylors were with us all the way from beginning to end. You went beyond what we would reasonably expect from an Agent.
We will have no hesitation in recommending you to others. Truly exceptional service.”
― Nick & Anjula
“When Naylors sold my house their staff were there for me every step of the way from start to finish and I was so pleased I chose Naylors as my selling agents.”
“If you are looking for traditional and efficient service with agents who have your best interests at heart, then Naylors are the agents for you. Client contact with regular updates from knowledgeable and helpful staff is all part of their service.”
“Throughout the process of purchasing our house we were kept up to date by Jane & the team. She got back to me quickly and was always supportive and helpful. When we asked for advice it was given & it seemed nothing was too much trouble. We would recommend Naylors as an agent.”
“Following the unexpected death of our mother in November 2015, we were faced with the prospect of selling her bungalow, which had also been our childhood home. Naylors were recommended to us, and we did indeed receive excellent service.
All at Naylors understood the sensitive nature of our situation and did their utmost to support us through the process. We have been on something of an emotional roller coaster, but it has been made more bearable because of the kindness of Jane, William and Jodie. We always knew we were in safe hands, and that has meant a lot to both of us.
We would not hesitate to recommend Naylors.”
“Our overall experience of Naylors to purchase our property has given us a good insight into Naylors. We have found the team to be responsive, punctual, reliable, supportive and helpful with an in-depth knowledge of the local area and the house/development. The team guided us through the process to make it understandable, clear and fairly easy and straightforward.
Jane in particular was friendly, warm and most important and responsive to our needs. It has changed our perceptions of estate agents! We felt valued as clients because of the quick responses to messages, phone calls or requests for more information. Nothing was too much trouble and everything that was promised was delivered.”
“We would like to say how helpful everybody was prior to, and after us moving into the property. The total time from us making a decision to taking the flat was barely 4 weeks. There have only been 1 or 2 minor problems during the first eight months of our tenancy and they have been dealt with quickly, cheerfully and without fuss. We are very happy with the service given so far, and are confident that it will continue.”
“Over the past few years we have entrusted Naylors with managing our properties, having previously relied upon other local agents whose conduct was less than satisfactory. We have been very satisfied with all aspects of Naylors’ management.
Our feelings can be summed up by the following statement. If we were absentee landlords we would feel confident in leaving the management of our properties in the capable hands of Naylors.”
Having accurately assessed the rental value, Naylors swiftly let the property to a highly acceptable tenant, having implemented appropriate suitability checking. Naylors’ staff members provide a quality, highly professional service and, as a client, I felt I was in very good hands.
We had loved our Naseby house, having lived there for some 35 years (and long retired), but the time had come to move – which was a daunting prospect. We approached 3 estate agents, 2 of which gave the property a brief glance and simply suggested a selling price.
However, both Naylor’s principals came along, and firstly advised simple ways which the interior would look the most attractive to ‘modern’ buyers. They went on to identify purchasers who would be most interested in what perhaps should be described as a ‘quirky’ property. A good offer was soon found! Problems inevitably arose, but Naylors resolved these while keeping us well informed, and minimising the inevitable stress involved. Soon the legalities were over.
We used to enjoy ‘Estate Agent’ jokes.. but can only praise Naylors!
I have found Naylors to be extremely professional in all of their dealings with us. The company is diligent and thorough and as a landlord I feel confident that our property is being looked after by the safest pair of hands available.
I used Naylors for the sale of my property in Billesdon in April 2016. The overall service was excellent, with outstanding communication skills and a very personal service. As a first time “home-seller” I was unsure but they were always available to answer any queries I had. I would not hesitate to use them again for any future purchase/sale.
It is my pleasure to give my opinion as requested, I approached Naylors to source a property suitable for letting after a short while I was shown the perfect property in good repair well located in Market Harborough, an added bonus was the property being occupied with long term tenants. William agreed to manage the property for me and arranged, boiler certification and several other items, whilst liaising with the tenants. I have owned this property for over 12 months and have been delighted with the management service provided by the Naylors team.
Thank you for the service that you have given to us over the past twelve months. We feel that your knowledge of the market and the locality and the helpfulness of your staff has made us feel valued as a client. We very much appreciated your guidance in the selection of an appropriate tenant for our property in Kibworth recently.
The personal service you have given us on both properties has been excellent and satisfying.
We have been most impressed with your friendly and professional service, when we purchased our property through yourselves we had never been to the area before and as such your knowledge of the area, and the facilities etc it offered were invaluable in helping us make a considered decision.
Thank you so much for all your patience, hard work and effort in getting our purchase through. I’m morally certain it would not have completed without you! All the best.
We decided to employ Naylors Estate Agents of Market Harborough, Leicestershire to represent us to sell our home in Kibworth Harcourt. After an initial meeting & site visit at our Kibworth home they quickly provided us with sensible advice about how to prepare our home for sale which provided invaluable. They then generated a first class sales brochure including help with the EPC rating for the house. Local and nationwide advertising was put in place in good time. All further phone calls were returned promptly & they were able to answer the majority of our questions.
The company worked hard on the sale including supervising all viewings with potential buyers. Our home was under offer within 14 days after the listing & we exchanged & completed within the two months. I am confident that the reason we were able to keep negotiations was due to their expertise. We really appreciated William & Jane’s calm reassurance and expert advice throughout the entire process. Naylors turned out to be the thoroughly professional company that we were looking for and having them work for us, made a potentially nerve-wracking & stressful period a complete success.
I would like to thank the team for a most positive experience whilst using your company’s services for both letting and selling recently.
We have been letting our properties through Naylors for a number of years and have consistently had reliable tenants and full occupancy. We have always achieved a fair market rent, which is revised in accordance with market conditions each time a new tenant is sought. Although we do not usually use the full management service our clients have sometimes contacted Naylors during our absence and they have provided tenants a service beyond our expectations in addition to keeping us informed of the situation.
We have recently sold a property through Naylors and the service we received was exemplary. The sale proved to be less straightforward than expected but we were well supported through and within the time expected.
It goes without saying that we will not only continue to use your services in the future but recommend you to friends and colleagues without hesitation.
I’d never rented before and was going through a tough time and as a result had a lot of questions and concerns but the staff and in particular Jodie were very helpful and patient. During the process of finding the property, going through the credit checks and then moving in, it was very smooth.
I would like to say a big thank you for the assistance I received during the purchase in the last few months. Jane was very helpful in keeping things going throughout that time. I would be happy to recommend Naylors to others thinking of using an agents in Market Harborough.
I would like to formally convey our thanks for all your fantastic hard work leading to the very successful sale of our property. We couldn’t have done it without you.
Our experience with Naylors Estate Agents has been absolutely outstanding and we would highly recommend to anyone wanting to sell a property. You have provided a very hands-on service and made sure our buyers stayed on board through the whole process. Communication has been excellent and you have definitely gone above and beyond in all respects.
Thank you once again, we will certainly use you again in the future.
I have sold + purchased property using Naylors Estate Agents. I dealt mainly with Jane and her input, advice, help and knowledge proved supportive and beneficial during the sale process. Regular updates ensured I was kept in the help and any queries dealt with promptly. Jane’s knowledge and advice extended beyond the remit one normally expects from estate agents.
From the initial contact and through valuation, viewings to completion we were most impressed with the highly professional yet personal service provided. It is clear that Naylors have a sound understanding of the marketplace, a realistic view of property values and a clear desire to create a fair win-win for both vendor and purchaser.
Your availability, accessibility and prompt response were outstanding. You instilled a confidence in us that was most reassuring. You certainly made the whole process as stress-free as possible for us.
We had the most wonderful experience with Naylors Estate Agents, Jane & William have been incredible right from the start of the process, always clear with information, friendly and professional and extremely helpful guiding us through every stage. We would highly recommend Naylors Estate Agents.
Having found myself in the position of having to sell my late Mothers house, I contacted Naylors Estate agents of Market Harborough.
I cannot stress enough on how delicately and professionally this was dealt with by Jane Armstrong Wade. She was always available to any calls I needed to make and not only kept me informed of every viewing which she herself undertook but was very positive in the sale of the house.
Thanks to Jane at Naylors the house was sold and only because of her, (as the solicitors were not at all that they seemed)!
Thank you again Jane for the kind and professional attitude that got me through a very tough time.